All of Castar Fortune's activities and events are conducted under the respect for user privacy. Our collection of data and strategy on usage are in compliance with International and regional privacy laws, including the European Union's GDPR and California's CCPA, along with the maintenance of the highest privacy standard.
The website client.castarsdk.com ("the Site"), the Castar Fortune software ("the Software") and any accompanying services, features, content, and applications offered by us (collectively referred herein as "the Services"). We are concerned about your privacy and have designed this Privacy Policy in order to help you decide whether to use the Services and to provide all required information about our privacy practices. If applicable to you, by accessing and using the Services, or providing information to us in other formats, you agree and accept the terms of this Privacy Policy as amended from time to time and consent to the collection and use of information in the manner set out in this Privacy Policy. We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you understand it and any subsequent changes made to it. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE STOP USING THE SERVICES IMMEDIATELY AND UNINSTALL WHERE RELEVANT.
We may collect the following types of data from you when you use the Services ("User Data"):
If we combine non-personal information with personal information we will treat the combined information as personal information.
Processing of User Data is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and to comply with our legal obligations.
We use User Data in order to provide you with the Service and to comply with our legal requirements and internal guidelines. This means that we will use the information to set up your account, provide you with support regarding the Service, communicate with you for updates, marketing offers or concerns you may have and conduct statistical and analytical research to improve the Service.
We do not rent or sell any User Data.
We may disclose Personal Information to other trusted third party service providers or partners for the purposes of providing you with the Services, storage and analytics and to comply with our legal requirements and internal guidelines. Notwithstanding the paragraph above, we will not disclose your IP address to other customers. However, when other customers (e.g. other peers in the network) access the web using your IP address, the IP address may be visible to them, for example by way of looking up their current IP address.
We may also share your Personal Information and other information in special cases if we have good reason to believe that it is necessary to:
We may process your data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
We use industry-standard information, security tools, and measures, as well as internal procedures and strict guidelines to prevent information misuse and data leakage. Our employees are subject to confidentiality obligations. We use measures and procedures that substantially reduce the risks of data misuse, but we cannot guarantee that our systems will be absolutely safe. If you become aware of any potential data breach or security vulnerability, you are requested to contact us immediately. We will use all measures to investigate the incident, including preventive measures, as required.
We strive to give you ways to update your information quickly or to delete it -- unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
If you are a resident of the European Union, note that the following rights specifically apply regarding your personal information:
However, note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
To exercise such right, you may contact us at: support@castarsdk.com
We will retain your personal information for as long as necessary to provide the Service, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods shall be determined taking into account the type of information collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Notwithstanding anything else in this Policy, we are not responsible for the accuracy, correctness, and security of any of the information we gather, store, and disclose to you or to anyone else.
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Policy may be revised from time to time at our sole discretion, so check it regularly. The last revision will be reflected in the "Last Updated" heading. Any change of this policy will be posted on the Site. Your continued use of the Services following any such changes will be considered as you consent to the amended Privacy Policy.
If you feel that your privacy was not treated in accordance with our Privacy Policy, or if you believe that your privacy has been compromised by any person in the course of using the Services, contact Castar Fortune at: support@castarsdk.com and our privacy officer shall promptly investigate.
You may request, up to two times each year, that we disclose to you the categories and specific pieces of Personal Information that we have collected about you, the categories of sources from which your Personal Information is collected, the business or commercial purpose for collecting your Personal Information, the categories of Personal Information that we disclosed for a business purpose, any categories of Personal Information about you that we sold, the categories of third-parties with whom we have shared your Personal Information, and the business or commercial purpose for selling your Personal Information, if applicable.
You have the right to request that we delete any Personal Information collected from you and retained, unless an exception applies.
Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers, subcontractors, and consultants to delete) your Personal Information, unless an exception applies.
You can exercise your rights (such as access and deletion) by submitting a verifiable consumer request to our email address: support@castarsdk.com.
Only you or a person authorized to act on your behalf may make a consumer request related to your Personal Information.
The request must:
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
You may only request a copy of your data twice within a 12-month period.
If you have any general questions about the Personal Information that we collect about you how we use it, please contact us at support@castarsdk.com.
Our goal is to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing within the first 45 days period. We will deliver our written response, by mail or electronically, at your option. Any disclosures we provide will cover only the 12-month period preceding the request. If reasonably possible, we will provide your Personal Information in a format that is readily useable and should allow you to transmit the information without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
In case of rejection, the response we provide will explain the reasons for which we cannot comply with your request.
Please note that these CCPA rights are not absolute and requests are subject to any applicable legal requirements, including legal and ethical reporting or document retention obligations.
You can designate an authorized agent to make a request under the CCPA on your behalf if:
If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please mail a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.
If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.
We will not discriminate against you if you exercise any of your privacy rights as a California Consumer. Unless permitted by the CCPA, we will not: